How does your money back guarantee work?

Home/How does your money back guarantee work?
Welcome to our Support Center
< All Topics

How does your money back guarantee work?

We want you to feel confident when you subscribe to our yearly plan, so we offer a 30-day money back guarantee. If for any reason you’re not completely satisfied with our service, please don’t hesitate to reach out to our customer support team within 30 days of signing up. We’ll be happy to process a refund of your service fees (minus any setup fees and domain registration costs) and make sure you’re taken care of.

Money back guarantee applies on the 6 and 12 months plans.

Money back guarantee details offers a 30-day money-back guarantee on your Services fee on your purchase of a 6 & 12 months plans. Our money-back guarantee is not available to customers who sign up on monthly and three months plans.

Policy: Under this policy, if for any reason you are not satisfied with our Services, you may cancel your account within thirty (30) calendar days from the date you first purchased your plan from EscortSites and we will refund 100% of your first monthly Services fee, subject to the below terms.

IMPORTANT: Our money-back guarantee only applies to your Services fee minus the: Setup fees, SSL fees & domain registration fees.

Since those services are paid on 3d parties, we can’t get them back, so we can’t return them to customers.

Eligibility: In order to be eligible to take advantage of this policy, you must: 

(1) Be a paying EscortSites customer signed up on a 6/12 months plan; 

(2) Not previously have received any money-back guarantee offered by EscortSites; 

(3) At all times while you were signed up on a 6 / 12 months plans have abided by our Terms and Conditions and related policies, including our Privacy Policy, our acceptable use policy, and any carrier policies; and

How to Take Advantage of our 30-day money-back guarantee: To take advantage of this policy, you must contact us via our online chat function or by opening a ticket within thirty (30) calendar days from the date you first purchased your paid plan.You must provide all the information we might request and state that you wish to cancel your account, and get your refund under this policy. EscortSites may require some type of verification to make sure that the person who requests the refund is the real owner of the WebSite.

Cancellation and Refund Process: If EscortSites determines that you are eligible to take advantage of this policy and that all requirements of this policy have been met, your account will be canceled and a refund equal to the amount of your paid Services fee will be issued using the same payment method you used for paying the Services. 

General Policies: EscortSites reserves the right, in its sole discretion, to suspend or cancel this offer at any time. EscortSites reserves the right to offset any refund amount by an amount equal to unpaid additional fees charged by us or third parties outstanding at the time of the cancellation and refund request. EscortSites is not responsible for delays in refunds due to financial institution or credit card processor policies, delays, or closures, or due to inaccurate personal or billing information as such may be provided by the customer or otherwise inputted and maintained in our systems by EscortSites. 

Table of Contents